7u788 Terms and Conditions
Please read all our terms carefully before using this platform. By accessing the site, you are considered to have accepted these conditions.
This platform is for users aged 21 and above only. Account registration and use by minors is strictly prohibited.
Table of Contents
- 1. General Provisions
- 2. Account Registration
- 3. Eligibility Requirements
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Personal Information and Privacy
- 9. Account Suspension and Closure
- 10. Limitation of Liability
- 11. Responsible Gaming
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact
1. General Provisions
These terms and conditions are a legally binding agreement that applies to the use of the 7u788 platform (the site, mobile version, and related services). By accessing this platform, creating an account, or playing any game, you are automatically considered to have accepted all of these terms.
This document is written in Bengali and applies to users in Bangladesh. 7u788 is committed to providing users with a secure and enjoyable experience as a safe and trusted online gaming platform.
Although these terms are written in Bengali, our support team is always available to assist in Bengali whenever needed.
These terms and conditions should be read together with our Privacy Policy and Responsible Gaming guidelines. All of these documents together form the complete terms for using the 7u788 platform.
2. Account Registration
To play on 7u788, each user must create a valid account. All information provided when creating an account must be true, accurate, and complete.
2.1 Registration Requirements
- Each person may create only one account.
- Creating multiple accounts from the same household, the same device, or the same IP address is prohibited.
- The name, date of birth, and contact details provided at registration must be true and verifiable.
- The user is solely responsible for keeping their account password completely confidential.
2.2 Account Verification
7u788 may at any time request additional documents (national ID, passport, or driving licence) to verify identity. If satisfactory verification is not completed, the account may be temporarily restricted or suspended.
If the required documents are not provided within 7 business days of a verification request, 7u788 reserves the right to close the account.
3. Eligibility Requirements
The following conditions must be met to participate on the 7u788 platform:
- The user must be at least 21 years of age.
- The user must reside in a country or region where online gaming is not legally prohibited.
- The user declares that they are of sound mind and are using this service voluntarily.
- Self-excluded individuals may not create or use an account during the period of their exclusion.
If an account is created using false information, it will be closed immediately and the relevant balance may be forfeited.
4. Deposits and Withdrawals
4.1 Deposits
The minimum deposit amount on 7u788 is ৳500. We currently support the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
The same minimum limit applies to all payment methods. Deposit transactions are generally processed instantly.
4.2 Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests are generally completed within 30 minutes to 3 hours. However, additional time may be required if a verification process is ongoing.
- The account must be fully verified before a withdrawal can be made.
- The applicable wagering requirements must be met before bonus funds can be withdrawn.
- It is recommended that the withdrawal method match the deposit method.
- Additional verification may be requested for unusual or suspicious transactions.
4.3 Transaction Responsibility
The user is solely responsible for any loss resulting from a transaction made with incorrect information. Refund requests for funds already deposited are generally not accepted; however, the support team will review cases involving technical errors.
5. Bonuses and Promotions
7u788 regularly offers various bonuses and promotional offers. Each bonus has its own terms and conditions that should be read carefully before being accepted.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳20,000. To use this bonus, the combined amount of the original deposit and the bonus must be wagered 25 times.
5.2 General Bonus Terms
- Each bonus offer must be used within a specified period.
- Wagering requirements apply to bets placed with the bonus balance.
- The original deposited amount may also not be withdrawn until the wagering requirements are met.
- If multiple accounts are used or bonus abuse is attempted, the bonus may be cancelled and the account may be closed.
- Bonus funds cannot be transferred to another account.
5.3 VIP Program
The 7u788 VIP program has three tiers. Users can move up tiers based on their regular activity:
- Bronze: Up to 0.4% cashback per week.
- Silver: Up to 0.8% cashback per week.
- Gold: Up to 1.2% cashback per week.
VIP benefits may be changed at 7u788's discretion.
6. Gaming Rules
All games available on 7u788 — slots, casino table games, fishing games, live dealer games, and sports betting — are operated under their own rules.
6.1 Game Operation
- All games are controlled by Random Number Generator (RNG) technology, which ensures impartial and fair results.
- If a connection is lost during a game, the software will automatically complete the game and the result will be recorded.
- If the result of a game is uncertain due to a technical error, that round will be considered void and the bet will be returned.
6.2 Betting Limits
Each game has its own minimum and maximum betting limits, which are clearly displayed when the game loads. 7u788 reserves the right to adjust these limits at any time.
6.3 Software and Service Providers
7u788 offers games from various leading global game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. Each provider's own terms of service also apply.
7. Prohibited Activities
The following activities are strictly prohibited on 7u788 and will result in immediate account closure:
- Abusing the bonus system or attempting to earn bonuses through artificial means.
- Creating multiple accounts or using another person's account.
- Attempting to hack, crack, or make unauthorised changes to the software.
- Money laundering or any illegal financial activity.
- Colluding with other players to commit fraud.
- Playing games using automated bots or software.
- Deliberately attempting to exploit platform vulnerabilities.
- Harassing or threatening other users.
If any prohibited activity is detected, 7u788 reserves the right to close the account and take applicable legal action.
8. Personal Information and Privacy
7u788 places the highest importance on protecting users' personal information. Full details on how data is collected, stored, and used can be found on our Privacy Policy page.
- Information provided when creating an account will be used solely for the purposes of providing services and verification.
- Personal information will not be sold to third parties.
- Our platform uses SSL encryption technology to ensure data security.
- Information may be provided to authorities upon request due to legal obligations.
9. Account Suspension and Closure
9.1 Suspension by 7u788
7u788 reserves the right to suspend or close an account without prior notice in the following circumstances:
- If evidence of a breach of the terms and conditions is found.
- If identity verification fails or false information has been provided.
- If suspicious or unusual transactions are detected.
- If directed by a court or regulatory authority.
9.2 Closure by the User
Users may request closure of their own account at any time by contacting the support team. Any verified balance should be withdrawn before the account is closed. To reactivate the account after closure, the support team must be contacted.
10. Limitation of Liability
To the maximum extent permitted by law, 7u788 will not be responsible for the following:
- Loss caused by the user's own actions or by a third party.
- Games or transactions being disrupted due to internet connection issues.
- Natural disasters, cyberattacks, or other uncontrollable circumstances.
- Transaction delays caused by errors from third-party payment providers.
- Financial losses from gaming — gaming is entirely a personal decision and the risk is the user's own.
7u788 is an entertainment platform. There is always a risk of losing in gaming, and the user bears this risk themselves.
11. Responsible Gaming
7u788 gives the highest priority to responsible gaming. We believe gaming should be an entertaining activity, not a solution to financial problems.
- Users can set their own deposit, loss, or session limits.
- A temporary break (cooling-off) or self-exclusion can be requested.
- If signs of gaming addiction are noticed, our support team will connect users with professional assistance.
- Parents can take the necessary steps to prevent minors from accessing the platform.
For more details, visit our Responsible Gaming page.
12. Dispute Resolution
If a dispute arises regarding game results, transactions, or any other matter, please follow the process below:
- First, contact the support team directly via live chat or email.
- Provide a detailed description of the dispute, along with relevant screenshots and transaction numbers.
- An initial response will be given within 5 business days of receiving the request.
- For complex disputes, a full investigation may take additional time.
All game logs and transaction records are kept and will be reviewed if needed. The decision of 7u788 will be considered final.
13. Changes to Terms
7u788 reserves the right to change, add to, or remove these terms and conditions at any time. If there are significant changes, users will be notified via their account or email.
If a user continues to use the platform after changes have been made, they will be considered to have automatically accepted the new terms and conditions. Therefore, it is advised to visit this page regularly.
14. Contact
If you have any questions or need clarification regarding these terms and conditions, please contact us:
- Live Chat: Support is available in Bengali 24/7.
- Email: [email protected]
Our support team is always by your side and committed to resolving any issue.
Having read these terms and conditions, do you agree? Accepting all these terms is mandatory to play on 7u788. For more information, visit our FAQ page.