7u788 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how we collect, store, and keep your data secure.
About This Policy
Introduction and Applicability
7u788 (hereinafter referred to as "we", "us", or "the platform") operates a safe and trusted online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, disclose, and protect the personal information of users of our website 7u788.cam.
By browsing this website or creating an account, you will be considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
What Information Is Collected
Personal Information
The personal information we may collect includes:
- Full name and date of birth
- Email address
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- Transaction history and amounts
- Gaming activity information and preferences
Automatically Collected Information
When you visit our platform, certain information is collected automatically, such as:
- IP address and device identity
- Browser type and version
- Operating system information
- Pages visited and click patterns
- Session duration and activity
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
How We Use Your Information
7u788 uses collected information for various legitimate purposes. The main purposes are described below:
Cookies and Tracking Technologies
Cookie Usage Policy
Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help our platform function more smoothly.
The types of cookies we use:
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
- Performance Cookies: These help us analyze which parts of the site users spend the most time on.
- Functionality Cookies: Used to remember your preferences (such as language or theme).
- Advertising Cookies: Used to display relevant promotional content based on your interests.
You can control or delete cookies through your browser settings. However, please note that disabling certain cookies may cause some parts of our service to not work correctly.
Disclosure of Information to Third Parties
When Information Is Shared
7u788 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be disclosed in the limited circumstances listed below:
- Payment processing service providers (bKash, Nagad, Rocket, Upay, banks) — to complete transactions
- Identity verification agencies — to complete the KYC process
- Technology and infrastructure service providers — for platform operations
- Legal authorities — when a valid legal directive is received
International Data Transfers
Due to technical requirements, your information may sometimes be processed or stored on servers located outside Bangladesh. In such cases, we ensure that your information receives an equivalent level of protection in the relevant country.
For data transfers, we sign the necessary agreements with each service provider in which the data protection standards are clearly defined.
Data Protection Measures
Security Technologies and Practices
We apply industry-standard security technologies and practices to keep your personal information secure:
All information transmitted on our site is encrypted using high-grade SSL (Secure Socket Layer) technology.
Two-Factor Authentication (2FA) is provided for accessing your account.
Regular security audits and vulnerability assessments are conducted through third-party experts.
However, it is not possible to guarantee that data transmission over the internet is completely secure. Although we make every effort to provide maximum protection, we cannot fully guarantee against unauthorized access.
Data Retention Period
How Long Information Is Kept
We retain your personal information only for as long as is necessary to fulfill the original purpose for which it was collected, or for as long as a legal obligation exists.
- Account Information: For the duration the account is active, and for a specified period after closure as required by legal obligations.
- Transaction Records: Financial transaction records are retained for long-term legal and regulatory reasons.
- Gaming Activity Logs: Kept for a specified period for responsible gaming monitoring and dispute resolution.
- Communication Records: Retained for a specified period to ensure the quality of customer service operations.
Your Rights
Right to Access Information
You may request from us at any time to find out what information we hold about you and how it is being used.
Right to Correct Information
If any information we hold about you is incorrect, you may contact us to request a correction. Keeping accurate information is important for the benefit of both parties.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.
Objection to Processing
If you feel that your information is being processed for a particular purpose in a way that is inappropriate, you may raise an objection. We will consider every objection appropriately.
Right to Data Portability
You have the right to receive the information you have provided in a standard machine-readable format. Contact us to exercise this right.
Withdrawal of Consent
If any information is processed on the basis of your consent, you may withdraw that consent at any time. Doing so will not make the processing carried out before the withdrawal unlawful.
Protection of Minors
Age Restrictions and Child Privacy
7u788's services are exclusively for persons aged 21 and above. We do not knowingly collect any personal information from minors.
We have age verification measures in place during the registration process. If we become aware for any reason that a minor has created an account, we will immediately close that account and delete the associated information.
If you become aware that a minor has created an account on our platform, please contact us at: [email protected]
Policy Changes and Contact
Privacy Policy Updates
We may revise this Privacy Policy from time to time. If there are any significant changes, we will notify you in the following ways:
- Displaying a special notice on the website
- Sending a message to your registered email address
- Changing the "Last Updated" date on this page
Continued use of the platform after any changes will indicate that you have accepted the updated policy.
Contact Us
If you have any questions, complaints, or requests regarding your information in relation to this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on the website
Our privacy team generally aims to respond to your request within business days. Requests that are more complex may take a little longer.
This Privacy Policy is consistent with 7u788's overall Terms and Conditions. Please also read our Responsible Gaming guidelines.